Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website and services:

1.1 Personal Information

When you interact with our website or services, we may collect:

• Contact Information: Name, email address, postal address, phone number
• Account Information: Username, password, account preferences
• Payment Information: Credit card details, billing address (we do not store complete payment card information on our servers)
• Travel Information: Passport details, travel preferences, dietary requirements, emergency contacts
• Identity Verification: Date of birth, nationality, passport or ID information when required for booking travel services

1.2 Non-Personal Information

We may automatically collect certain information when you visit our website:

• Technical Information: IP address, browser type and version, operating system, device information
• Usage Data: Pages visited, time spent on pages, links clicked, search terms used on our site
• Location Data: General location information based on IP address

2. How We Use Your Information

We may use the information we collect for various purposes, including:

2.1 Providing Services

• Processing and confirming your travel bookings
• Coordinating with travel suppliers (airlines, hotels, tour operators, etc.)
• Creating and managing your user account
• Providing customer support and responding to inquiries
• Processing payments and refunds

2.2 Improving Our Services

• Analyzing website usage to enhance user experience
• Developing new products and services
• Troubleshooting technical issues
• Conducting research and analysis to improve our offerings

2.3 Communication

• Sending essential communications about your bookings or account
• Providing travel updates and alerts
• Sending marketing communications (with your consent)
• Responding to your questions and feedback

2.4 Legal and Security Purposes

• Complying with legal obligations
• Protecting our rights, property, and safety
• Preventing fraud and unauthorized access
• Enforcing our terms and conditions

3. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

3.1 What Are Cookies

Cookies are small text files stored on your device when you visit websites. They are widely used to make websites work more efficiently and provide information to website owners.

3.2 Types of Cookies We Use

• Essential Cookies: Required for the operation of our website and services (e.g., remembering your login details, security features)
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our site
• Functionality Cookies: Remember choices you make to improve your experience (e.g., language preferences)
• Targeting Cookies: Record your visit to our website, pages visited, and links followed to deliver more relevant advertisements

3.3 Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

4. Data Sharing and Disclosure

We may share your personal information with the following parties:

4.1 Service Providers

We share information with third parties that help us operate our business and deliver services, including:

• Travel suppliers (airlines, hotels, tour operators, etc.)
• Payment processors
• Customer support services
• IT and cloud service providers
• Marketing and analytics providers

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred as part of the transaction.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information under certain circumstances
• Restriction: Request restriction of processing of your personal information
• Data Portability: Request the transfer of your personal information to you or a third party
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.

When we transfer your information to other countries, we will take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries to which it is transferred.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the data.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframes required by applicable data protection laws.